At Hollywood Lace, accessible from www.hollywoodlace.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

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1. Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Account and order details

We may also collect:

• IP address
• Browser type
• Device information
• Pages visited and time spent on our site

Payment information is processed securely through third-party providers. We do not store full credit card details on our servers.

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2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and updates
• Improve our website and services
• Send marketing communications (only if you opt in)

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3. SMS Messaging & Consent

By providing your mobile phone number and selecting the optional opt-in checkbox at checkout or on our website forms, you expressly consent to receive SMS text messages from Hollywood Lace. Users may opt in through website forms, checkout pages, or other direct consent methods.

These messages may include:

• Order confirmations and shipping updates
• Appointment reminders
• Customer service notifications
• Promotional offers and marketing messages

Message frequency varies, but you can expect to receive no more than 3 messages per month depending on your interactions with us.

Message and data rates may apply.

You can opt out at any time by replying STOP. For assistance, reply HELP.

Consent to receive SMS messages is not required as a condition of purchase.

You will only receive SMS messages if you have provided explicit consent through an optional opt-in checkbox.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.

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4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website traffic, and improve our services.

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5. Third-Party Services

We may use third-party providers for payment processing, analytics, and communication services. These providers have their own privacy policies governing the use of your information.

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6. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure.

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7. Children’s Privacy

Hollywood Lace does not knowingly collect personal information from children under the age of 13.

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8. Your Privacy Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

You may opt out of marketing communications at any time.

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9. Data Retention

We retain personal information only as long as necessary to fulfill business and legal obligations.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

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11. Contact Us